How to Order
How to Order
Placing your order should be straightforward to anyone used to Internet shopping, but just to make sure...
We have a secure credit/debit card system but your details will be processed manually by myself when we have everything ready. This lets us change things if items not available and to combine orders to save you postage.
You can also pay by bank transfer in pounds into our Sandander UK account or in euros into our Sabadell Spain account.
Available stocks will vary on an almost daily basis. There are almost 900 separate items in the 'Cast Bronzes' section alone and while most are available 'off the shelf' it's just not practical to keep stocks of all of them at all times. If we do not have sufficient stocks to fulfill your order we will contact you to either discuss alternatives or let you know how long it will take to cast the out of stock items.
We have now moved to Spain so most orders will be sent from here by post (larger value orders by tracked mail.)
I still have a wharehouse in England for larger items and these will be despatched from there either by post, if under 2 kg, or by courier.
Helmets, armour, swords and many other items are obtained from third parties for you and are not considered 'stock' items and as such are not subject to the Sale of Goods Act 14 day return rules. Please make sure that you order what you want. I will do my best to exchange things for you if they do not fit but this is at the discretion of my suppliers.
Swords and any sharp items are not available for customers under 18 years of age.